Setting Your Security Questions and PIN
Welcome to Iron Mountain Connect Records Management > Setting Your Security Questions and PIN

After you set your password you will need to set up security questions and a voice security personal identification number (PIN). These questions are used to verify your identity if you forget your password or have locked yourself out of the system with three unsuccessful attempts to enter your password. The PIN is used for placing orders via phone.

  1. Select three different challenge questions (out of the 12 available questions) and enter your answers.
  2. Enter a 4-digit numeric PIN code that you will use to identify yourself over the phone.

 

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